Jump to content
Snow?
Local
Radar
Cold?
IGNORED

Switch 6 months of Extra lite to Extra full?


Recommended Posts

Posted
  • Location: Benfleet, Essex
  • Weather Preferences: Snow events / Wind storms
  • Location: Benfleet, Essex

Hi team,

 

I've just renewed my NW Extra package, 6 months of Extra lite, but didn't realize I wouldn't be able to access the NMM-6 or NMM-18 charts.

 

Is there anyway that I can switch from 6 months of Extra lite to Extra full and pay the difference?

 

Thanks!

Link to comment
Share on other sites

Posted
  • Location: Benfleet, Essex
  • Weather Preferences: Snow events / Wind storms
  • Location: Benfleet, Essex

I've also been given a 6 month Subscription to Extra - Lite as a Christmas present from my dad, it has a new user name.

 

Not sure what the best thing to do is about this, Ideally I would want to have a single 1 Year Extra - Full subscription.

 

Thanks for any assistance :)

Link to comment
Share on other sites

Posted
  • Location: Aviemore
  • Location: Aviemore

Hi, we can upgrade it for you - up to you how you'd like to it - we can take an additional payment to make it up to the full sub, or we can convert it to a 7 month full subscription for you. We can also put it onto your existing login if you like too:)

Link to comment
Share on other sites

Posted
  • Location: Benfleet, Essex
  • Weather Preferences: Snow events / Wind storms
  • Location: Benfleet, Essex

Hi Paul, thanks for the reply.

 

So am I right in thinking, If I pay the difference on both accounts, I can add the accounts together and have a year of Extra - Full subscription

 

If I pay nothing extra, the accounts can be merged, and changed from a 12 month Extra - Lite to a 6 month Extra - Full subscription? :)

 

If that's right I'd like to go for a 6 month Full subscription.

 

Where would I need to send my details into? 

 

Thanks, Jason

Link to comment
Share on other sites

Posted
  • Location: Benfleet, Essex
  • Weather Preferences: Snow events / Wind storms
  • Location: Benfleet, Essex

If you can send them into our ticketing system I'll get it all sorted for you Posted Image

 

http://www.netweather.tv/index.cgi?action=contact;sess=

 

 

Do you know how long it usually takes for a ticket to be responded to?

 

I put one in about 4 days ago :)

Link to comment
Share on other sites

Posted
  • Location: Aviemore
  • Location: Aviemore

Tickets are a bit backed up with the xmas/new year break etc, but I've just done that for you now - your original account has the live subscription on it :)

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • UK Storm and Severe Convective Forecast

    UK Severe Convective & Storm Forecast - Issued 2024-03-29 07:13:16 Valid: 29/03/2024 0600 - 30/03/2024 0600 THUNDERSTORM WATCH - FRI 29 MARCH 2024 Click here for the full forecast

    Nick F
    Nick F
    Latest weather updates from Netweather

    Difficult travel conditions as the Easter break begins

    Low Nelson is throwing wind and rain at the UK before it impacts mainland Spain at Easter. Wild condtions in the English Channel, and more rain and lightning here on Thursday. Read the full update here

    Netweather forecasts
    Netweather forecasts
    Latest weather updates from Netweather

    UK Storm and Severe Convective Forecast

    UK Severe Convective & Storm Forecast - Issued 2024-03-28 09:16:06 Valid: 28/03/2024 0800 - 29/03/2024 0600 SEVERE THUNDERSTORM WATCH - THURS 28 MARCH 2024 Click here for the full forecast

    Nick F
    Nick F
    Latest weather updates from Netweather
×
×
  • Create New...