Switch 6 months of Extra lite to Extra full?

[Ǝssex Ǝasterly]

Hi team,

 

I've just renewed my NW Extra package, 6 months of Extra lite, but didn't realize I wouldn't be able to access the NMM-6 or NMM-18 charts.

 

Is there anyway that I can switch from 6 months of Extra lite to Extra full and pay the difference?

 

Thanks!

[Ǝssex Ǝasterly]

I've also been given a 6 month Subscription to Extra - Lite as a Christmas present from my dad, it has a new user name.

 

Not sure what the best thing to do is about this, Ideally I would want to have a single 1 Year Extra - Full subscription.

 

Thanks for any assistance

[Paul]

Hi, we can upgrade it for you - up to you how you'd like to it - we can take an additional payment to make it up to the full sub, or we can convert it to a 7 month full subscription for you. We can also put it onto your existing login if you like too:)

[Ǝssex Ǝasterly]

Hi Paul, thanks for the reply.

 

So am I right in thinking, If I pay the difference on both accounts, I can add the accounts together and have a year of Extra - Full subscription

 

If I pay nothing extra, the accounts can be merged, and changed from a 12 month Extra - Lite to a 6 month Extra - Full subscription?

 

If that's right I'd like to go for a 6 month Full subscription.

 

Where would I need to send my details into? 

 

Thanks, Jason

[Paul]

If you can send them into our ticketing system I'll get it all sorted for you

 

http://www.netweather.tv/index.cgi?action=contact;sess=

[Ǝssex Ǝasterly]

If you can send them into our ticketing system I'll get it all sorted for you

 

http://www.netweather.tv/index.cgi?action=contact;sess=

 

 

Do you know how long it usually takes for a ticket to be responded to?

 

I put one in about 4 days ago

[Paul]

Tickets are a bit backed up with the xmas/new year break etc, but I've just done that for you now - your original account has the live subscription on it

[Ǝssex Ǝasterly]

Thanks so much 

 

Happy new year!