Forum issue

[Mapantz]

[Paul]

Invision are working on the forum currently, so I think it'll be linked with the work they're doing to fix a separate issue

[Mapantz]

Ah. I was locked altogether just a moment ago. The whole forum was blank!

I've also had a lot of issues in the past week. I kept getting the page that says something went wrong and to contact Netweather. It was happening every day for me.

[Paul]

I think that's all linked in with the issue they're digging into at the moment. 

[Mapantz]

Ah, ok. Makes sense!

Out of curiosity, are signatures turned off, or is it part of a bug? I've only just realised that they're missing.

[Paul]

They're turned off currently. They had been turned off on mobile for years, so we've matched that on desktop to see how it goes. The fact barely anyone has noticed over a few weeks now, maybe says they weren't read often!

[Mapantz]

Is there's things still being done to the forum? It's become very slow again! This is happening quite often.

[Paul]

There appears to have been some sort of database issue, which by the looks of it is resolved now. There's an update going live tomorrow which should apparently solve the other issue that was occurring. 

[Paul]

In fact it's still happening - I've raised a ticket with Invision

[Day 10]

While this subject is open, is there also an issue with signing in?

Mobile sign in is fine, however, every single time I login via my desktop it takes 2 attempts before allowing me in. Has been happening for about 2 weeks.

[Paul]

Not as far as I'm aware or have seen. Have you tried clearing your browser cookies and cache? 

What happens the first time you try to login?

[Day 10]

Yes, my browser is set to clear upon shutdown.

It's a strange one, first login attempt never works, always takes a second go.

[Paul]

Could it just be you have 2 passwords saved in the browser and it's using the old/wrong one first?

[Day 10]

I don't think so, I don't use stored passwords. No big deal, just thought you may have been aware of a small issue with it. I'll try generate a new password on my desktop tomorrow and let you know here?

[Wold Topper]

Hi Paul, is the forum running slow this evening, pages are taking an age to load up? Had same prob Saturday but no issues yesterday? Intermittent fault? 

Regards WT

[Paul]

Yep, as above - there is potentially an issue somewhere, we've raised a ticket with invision and they're looking into it. 

[danm]

Hi @Paul not sure if you're already aware of this issue, but for the last few days i've constantly been getting notifications at the bottom of the page of X number of new posts in the thread, even when the page has already been refreshed. 

[Paul]

I've seen that happening, it's a bug which will hopefully be resolved in today's update.

[Sceptical]

Having issues with using the quote button. The original text gets highlighted blue and I'm unable to type a response.

 

 

 

 

 

 

 

 

 

 

 

[Paul]

I've not seen that. Which browser / device are you using?

[Sceptical]

Samsung galaxy S21.

 

2 secs I'lget a screenshot  

 

 

 

 

 

Edited November 29, 2022 by Sceptical

[Paul]

The blue is highlighting selected text, as if you're wanting to copy and paste it. What happens if you click beneath the quote block?

[Day 10]

Morning Paul,

I have just changed my password and tested it out, it seems ok at the minute 👍

[Sceptical]

@Paul

if I tap below the highlighted text, the typing cursor appears briefly before disappearing.

[Paul]

It sounds like a weird browser thing to be honest, rather than a bug in the software. Assume it's Samsung browser? Have you tried Chrome or Firefox?