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Password reset link

Liam J

By Liam J
in Help, support and feedback

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Liam J Experienced

Liam J

Posted
  • Location: Carlisle, Cumbria
  • Weather Preferences: Atlantic storms, severe gales, blowing snow and frost :)
  • Location: Carlisle, Cumbria
Posted

I've tried to reset my password for Netweather Extra and I'm not getting a link sent to my email , requested one 3 times now. Is there a problem with it? Cheers :D 

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Liam J Experienced

Liam J

Posted
  • Location: Carlisle, Cumbria
  • Weather Preferences: Atlantic storms, severe gales, blowing snow and frost :)
  • Location: Carlisle, Cumbria
  • Author
Posted

Thanks Paul, It's worked in the past to my email address (terrible at remembering passwords!) but it usually sends the link right away. 

Paul Maestro

Paul

Posted
  • Location: Aviemore
  • Location: Aviemore
Posted

Have you checked your spam folder, it may be in there? Also, if you use AOL then we're having occasional delivery problems to them as their servers keep deciding to delay email from us.

Liam J Experienced

Liam J

Posted
  • Location: Carlisle, Cumbria
  • Weather Preferences: Atlantic storms, severe gales, blowing snow and frost :)
  • Location: Carlisle, Cumbria
  • Author
Posted

Checked the spam folder - nothing there.... Now I'm on AOL so that could be the problem!! We'll see if they turn up. Thanks for the help  :good:

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