Nw Extra Charts Taking An Age To Load.

[Snow Queen one]

Hi I am having trouble getting the NW Extra charts to load on my computer. I have tried using chrome and firefox and both are the same chrome being slightly worse. I have to wait an age for the charts to come up and if I try to move forward or back i still get trouble loading can any body help.

[Paul]

Hi SQ1, I did reply to your ticket about this but never had a reply from you

Are you using kaspersky internet security on your pc? If so, then it's likely to be the issue and can be fixed by following the steps here:

http://forum.netweather.tv/topic/74029-radar-very-slow/#entry2346538

[Snow Queen one]

Thanks Paul I did not see the other message. I have followed the steps or should I say hubby has and all is working ok now. Thanks again.

SQ1