Radar problem since phone update

[Andy Bown]

Hi, I updated my phone settings yesterday and since then have had a mostly pink blocked out view of the UK!?

I waited to see if it would change but the pink areas are still there.

[Mapantz]

Is that the free radar Andy? Or the subscription one?

[Andy Bown]

2 hours ago, Mapantz said:

Is that the free radar Andy? Or the subscription one?

Subscription

[Paul]

Hi Andy, what settings did you change?

[Andy Bown]

Hi, it was an Apple update. Never had this happen before.

[Paul]

Have you tried the usual clearing the cache in safari & restarting the phone?

[Paul]

Also, is the V8 radar working any better?

[Andy Bown]

V8 seems fine but clearing cache etc has not rectified the V7 issue!

[Paul]

I suspect it's a bug in the latest ios version, as we've not made any changes. Can only suggest using v8 for now, while we investigate what the issue may be and whether there's a workaround. I'll let you know as soon as we get to the bottom of whatever it may be. 

[Paul]

In fact @Andy Bown, please can you try the v7 again now, as I took a quick punt on something and it appears to be working on ios 14.3.

[Andy Bown]

38 minutes ago, Paul said:

In fact @Andy Bown, please can you try the v7 again now, as I took a quick punt on something and it appears to be working on ios 14.3.

Thank you for trying Paul. I am still getting some pink areas but can see most of the UK lol. Happy to learn V8 for now.

[Paul]

Ok thanks for letting me know. We'll dig into this early next week anyway.

[Paul]

We've found the issue with this and is some sort of weird bug / issue in the latest ios version. We've worked around it for now, so the v7 is working normally again. 

[Andy Bown]

Great work guys! Thank you!